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Yellowfin Connector for ecotel
Yellowfin Connector for ecotel
by Yellowfin

This connector will allow a Yellowfin user to connect to the ecotel system, all within a single dashboard.

Yellowfin Connector for ecotel

The ecotel connector will allow a Yellowfin user to connect to the ecotel system, all within a single dashboard. The reporting offered in this dashboard includes call summaries, queue activity, and user activity. This connector will also allow users to share and distribute reporting details to all members of the team, allowing for maximum data-focused collaboration.

The Yellowfin ecotel app is a plugin bringing ecotel dashboard information into the Yellowfin Business Intelligence platform.

Requirements

  1. Yellowfin 7.2 software required to install the plugin/app
  2. Mobile view available on Android or iOS

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read Call LogView user call log records