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YAPI Phone Assistant™ for ecotel
YAPI Phone Assistant™ for ecotel
by YAPI
PREMIER PARTNER

YAPI Phone Assistant matches incoming calls with patient records and automatically displays valuable patient information on the screen.

YAPI Phone Assistant™ for ecotel

When a call comes in, YAPI Phone Assistant™ matches the caller’s number to their existing patient record, and a desktop pop-up window appears automatically in real-time.

Important chart data is displayed including profile and family information, upcoming appointments with treatment detail, last visit, continuous care due or past due, birthdays, and uncollected balances. Your dental team will spend less time putting patients on hold as opportunities are brought to the forefront. Send a quick text or email to your patient right from the on-screen pop-up. Phone Assistant makes calling the dentist an enjoyable experience for your patients and your team!

YAPI is an automation and productivity software for dental offices and integrates with Dentrix, Open Dental, and Eaglesoft. Other features include online dental forms, automated reminders, pay by text, review requests, and more.

Requirements

Windows 8+

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read MessagesView message store data, including SMS, fax, voicemail, etc.
Read PresenceView user presence status
Read AccountsView user account information, e.g. name, business name, and contact info
Ring OutPerform two-legged ring out phone calls
SMSSend and receive SMS/MMS messages
Webhook SubscriptionsManage and subscribe to webhook notifications