Statflo's retail workflow integrates with ecotel so you can make, receive, and log calls using RingOut or In-App Calling.
The first integration of ecotel made specifically for retail front-line staff.
Allows Statflo users to make, receive and log calls via RingOut or In-App Dialing when staff are working their local leads and time-sensitive campaigns. Provides audited results and enables your team to log better, more complete call activity. Provides "intelligent" call disposition tracking, audited call duration times (in seconds), click-to-dial call success categorization and advanced error correction.
When authorized, this app will be granted the following permissions:
|Read Presence||View user presence status|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Ring Out||Perform two-legged ring out phone calls|
|Read Call Log||View user call log records|