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Salesmate for ecotel
Salesmate for ecotel
by RapidOps Inc.

Achieve better collaborative CRM experience of communicating over calls & log them automatically with this Salesmate integration.

Salesmate for ecotel

ecotel for Salesmate allows you to improve your sales cycle and productivity. Now you can help your sales reps save their precious time that was previously wasted in searching phone numbers and manually logging calls. This integration helps you to make, receive, and log calls directly from your Salesmate CRM. Click-to-call helps you avoid misdialing of numbers and the activity reports help you evaluate your team's efficiency. 


Features:

  1. Click-to-call phone numbers eliminate misdialing and speed up the communication process.
  2. Existing Salesmate call records are instantly available at the time of incoming calls, giving the caller the details of previous communications and other insights.
  3. Quickly take notes during the call and save them with a click of a button. 
  4. Quickly schedule next follow-up call with a single click.
  5. Get better insights about activities and calls done by your sales reps by auto logging your calls and their outcomes directly inside Salesmate.
  6. Use any ecotel-enabled device: your desk phone, the ecotel mobile app, or ecotel for Desktop.

To learn how to configure ecotel integration with Salesmate, refer our support article here. 

Requirements

To use Salesmate ecotel integration you will need:

  1. A valid ecotel and Salesmate account
  2. Salesmate web app and ecotel Desktop App ( to use integration along with Salesmate web app )
  3. Salesmate and ecotel Mobile App on Android or iOS ( to use integration on mobile app) 

For Windows 7 (or later):

  1. 2 GHz processor
  2. Minimum of 1 GB of RAM
  3. 300 MB of hard drive space

For Mac OS X® 10.8 Mountain Lion (or later):

  1. Intel® processor
  2. Minimum of 1 GB of RAM
  3. 300 MB of hard drive space

Installation

https://www.salesmate.io/integration/ringcentral/

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read PresenceView user presence status
Read AccountsView user account information, e.g. name, business name, and contact info
Read Call LogView user call log records
Read Call RecordingDownload call recording content and media
Webhook SubscriptionsManage and subscribe to webhook notifications