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RCCP-Free WordPress Plugin for ecotel
RCCP-Free WordPress Plugin for ecotel
by Paladin Business Solutions

This plugin allows for the use of the ecotel communication tools platform based on the ecotel's PHP API.

RCCP-Free WordPress Plugin for ecotel

This is an out-of-the-box embeddable web phone app that helps developers to integrate ecotel services to their own web applications. This is controllable in the settings page with a checkbox to turn it on or off.

Features

ecotel Embedded Phone app – ecotel’s embedded phone app can be turned on or off and call can be made from within the WordPress Admin area.

Call Me Request widget – Feature for adding a Call Me request Widget to the sidebar on the public side of your WordPress installation. This allows Website visitors to call you (using the ecotel RingOut feature) and if no one is online to answer the request will be stored on the admin side.

Newsletter Sign Up widget – Feature for adding a Newsletter (New Post) signup Widget to the sidebar on the public side of your WordPress installation. Asking for both email addresses and mobile numbers as communication points (double opt-in).

New Newsletter (Post) announcements – Based on configuration settings, you can send out automatic announcements to your collected newsletter list based on their provided (double opt-in) contact information: email and / or mobile.

Manually add subscribers – Feature to manually add to your list of Newsletter announcement subscribers with name email and mobile number. The new subscriber will still have to opt-in to the list.

List / Manage subscribers – Feature to display your existing list of Newsletter announcement subscribers. You can delete individually or collectively. No edit feature as changes will need to be initiated by the subscriber and re-validate via the opt-in process.

List / Manage Call Me Requests – Feature to display your existing list of Call Me requests. You can delete individually or collectively. List shows caller name, phone number to call back, reason for the call.

Default pages are created for you to customize – Default WordPress pages are created upon activation of the plugin. Very basic confirmation of email and SMS opt-in pages are provided. Basic pages for confirming opt-out requests are also provided. Page names are: ‘Email Confirmation’, ‘eMail Unsubscribe’, ‘Mobile Confirmation’, and ‘Mobile Unsubscribe’ NOTE: permalinks must be set to “Post name”

New Database tables are created – New tables are created in the database and seeded with basic starting data in order for the plugin to operate correctly. All table names are prefixed by ‘ringcentral_’. The plugin drops these tables if the plugin is ever deleted, so be sure to save any data if you ever plan on deleting the plugin.

Requirements

WordPress 5.1

Installation

Standard WordPress Plugin process

Support

Mon - Fri 9:00AM - 4:00PM (UTC-04:00)

902-940-5827

peter@paladin-bs.com

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
FaxesView, send and receive faxes
Ring OutPerform two-legged ring out phone calls
SMSSend and receive SMS/MMS messages
Team MessagingPost messages, as well as view, edit and delete Team Messaging related data
Read Call LogView user call log records
Webhook SubscriptionsManage and subscribe to webhook notifications
GlipDeprecated: TeamMessaging permission should be used instead
Edit MessagesView and update message store data, including SMS, fax, voicemail, etc.