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Professional Voice Overs & Audio Messaging Tools for ecotel
Professional Voice Overs & Audio Messaging Tools for ecotel
by Snap Recordings
PREMIER PARTNER

The fastest way to create and manage all your greetings, prompts, music & messages on-hold.

Professional Voice Overs & Audio Messaging Tools for ecotel

WHAT IS SNAP RECORDINGS

Snap Recordings offers a complete suite of audio products to create and manage your ecotel phone system and contact center messages:

SNAP RECORDINGS - Have your greetings, prompts, and on-hold messages professionally recorded by industry-leading voice over talent.

STUDIO - Create broadcast-quality phone messages in minutes. Includes A.I. powered voice overs, unlimited pre-licensed music, and drag-and-drop message editing tool.

AMS - An enterprise-grade audio management system. Automate, schedule and make bulk changes to your phone system messages ease.

FEATURES

  1. Professional Voice Over Artists - Access to over 100 industry-leading voice over talent including many dialects and multilingual options.
  2. Realistic A.I. Voice Over - Create human sounding voice messages in minutes with the latest in artificial intelligence voice over technology.
  3. Pre-licensed Music Library - Add mood and personality to your phone messages with our extensive library of pre-licensed background music.
  4. On-Hold Message Creator - Create & update professional on-hold messages on your own with a simple drag-and-drop interface.
  5. Bulk Audio Uploads - Automate message updates across your entire organization and eliminate the tedious process of manual uploads. Make company-wide message changes in minutes instead of days.
  6. Message scheduling - Schedule future message updates in advance and create customized caller experiences for holidays, events, or promotions.  
  7. Searchable audio library - One centralized place to organize, store, access, install, and manage all your ecotel audio.
  8. Integrated with ecotel Office - Quickly install recordings directly into your ecotel phone system with just a few clicks.

SUPPORT

support@snaprecordings.com

Requirements

ecotel Admin or Manager Credential

Support

Mon - Fri 6:00AM - 5:00PM(UTC-08:00)

support@snaprecordings.com

Requirements

ecotel Admin or Manager Credential

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Edit AccountsView and update account information, create, update and delete user extensions
Read AccountsView user account information, e.g. name, business name, and contact info
Edit ExtensionsView and update extension information, including name, extension number, phone number, email, etc.
Webhook SubscriptionsManage and subscribe to webhook notifications