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Noise firewall intro for ecotel
Noise firewall intro for ecotel
by SoliCall

Introduction to SoliCall's innovative noise firewall for telephony and specifically for call centers.

Noise firewall intro for ecotel

Have you noticed that customers calling your contact center can hear other agents in the background? Such background noise has impact on customer experience and it might contain sensitive information including private data of other customers. You are invited to listen to a case study and view an explanatory video. In addition to attenuating call center noise, SoliCall helps improve productivity by handling low quality audio during phone calls. Such low quality audio might be low speech volume that is hardly understood or disturbing street noise as demonstrated in this case study.


ecotel's softphone.

App Scope and Permissions

When authorized, this app will be granted the following permissions:

Read AccountsView user account information, e.g. name, business name, and contact info