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ecotel App Assistant Chatbot
ecotel App Assistant Chatbot
by RingCentral

ecotel App Assistant Chatbot allows you to view/edit ecotel app message data.

ecotel App Assistant Chatbot

The ecotel Assistant Chatbot allows you to view/edit ecotel data via the ecotel app.

The chatbot can perform tasks like:

  1. View your company information: billing and service plans, business hours, and more.
  2. View/edit personal information: personal information, working hours, services available, and more.
  3. View/edit your notification settings: voicemails, texts, and fax.
  4. View your presence information and edit your do not disturb and user status.
  5. View/edit your caller ID settings for the available features.

Benefits:

Automate workflows:

With the ecotel app chatbot installed, users can automatically view and change important settings without having to flip into another tab.

Scale notifications:

Control the number of notifications received within the ecotel app by prioritizing which are the most important and which can wait. 

Requirements

Must the ecotel app

Installation

Just click the "Add to Glip" button and give the bot a name. We recommend "RC Assistant" as the bot name.

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read AccountsView user account information, e.g. name, business name, and contact info
Edit ExtensionsView and update extension information, including name, extension number, phone number, email, etc.
Team MessagingPost messages, as well as view, edit and delete Team Messaging related data
Webhook SubscriptionsManage and subscribe to webhook notifications
GlipDeprecated: TeamMessaging permission should be used instead