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Postcall for Symphony
Postcall for Symphony
by Postcall

Measure your customer satisfaction, with automated surveys sent after your Symphony Phone conversations

Postcall for Symphony

Send customer satisfaction surveys with Postcall, an effective way to measure your team's performance and customers' satisfaction.

  1. Customizable — CSAT, NPS, or your own questions
  2. Flexibility — SMS or Email surveys
  3. Integrations — Hubspot, Salesforce, Zendesk, Gorgias, and more on the way
  4. Analytics — Overview of your team's performance, broken down by agent and survey
  5. Affordable — Simple pricing based on surveys you sent

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read AccountsView user account information, e.g. name, business name, and contact info
Read Call LogView user call log records
Read Call RecordingDownload call recording content and media
Webhook SubscriptionsManage and subscribe to webhook notifications