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Notifications+ for RingCentral for Symphony
Notifications+ for RingCentral for Symphony
by RingCentral Professional Services

Notifications+ allows you to configure notifications for inbound and outbound call events on your RingCentral for Symphony account.

Emergency Notifications app integration for RingCentral for Symphony

Notifications+allows you to configure notifications for inbound and outbound call events on your RingCentral for Symphony® account. Notifications are customizable and delivered in real-time via SMS, email, webhook or Glip®. A summary of available features includes:

  1. Alerts when sensitive or inappropriate numbers are called from your account, including who placed the call.
  2. Know who called for help and where they are in the event of an emergency.
  3. Customizable notification triggers, message content and delivery options.
  4. Bulk orchestration of notifications and settings.
  5. Simulation mode to test notifications without needing to actually trigger them.

Requirements

Chrome or Firefox web browser and a RingCentral for Symphony® account.

Logging In

Log in to Notifications+using your RingCentral for Symphony® credentials at the following URL:

<code style="color: rgb(62, 176, 239); background-color: transparent;">https://notificationsplus.ps.ringcentral.com</code>

New accounts automatically receive a free 14-day trial period upon first login. After the trial period expires, you must contact your Account Executive or Sales Representative to purchase a subscription for your account.

Getting Started

To get started building your first notification visit the docs.

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read PresenceView user presence status
Read AccountsView user account information, e.g. name, business name, and contact info
Telephony SessionsControl advanced telephony session features
SMSSend and receive SMS/MMS messages
Team MessagingPost messages, as well as view, edit and delete Team Messaging related data
Voicemail BroadcastingBroadcast voicemail messages
Read Call LogView user call log records
Webhook SubscriptionsManage and subscribe to webhook notifications
GlipDeprecated: TeamMessaging permission should be used instead