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Dubber for RingCentral for Symphony
Dubber for RingCentral for Symphony
by Dubber
PREMIER PARTNER

Record, replay and reveal insights from all your crucial business conversations powered by Dubber & Voice Intelligence!

Dubber for Symphony

End not knowing with Dubber on RingCentral for Symphony as a natural extension to RingCentral for Symphony's Automatic Call Recording capability. Record, replay and reveal insights from your crucial conversation.

Proactively manage compliance risk, optimize revenue, improve customer and people intelligence by creating powerful insights, reporting, and alerts from every conversation powered by Dubber and the Voice Intelligence Cloud. Dubber is now available on RingCentral for Symphony.

Dubber is the world's most scalable cloud-native Unified Call Recording and Voice Intelligence Cloud platform adopted as core network infrastructure by multiple global leading Solution and Service Providers. Dubber enables advanced recording functionality, beautiful transcriptions, deep sentiment analysis, and Voice AI on the cloud. The platform can be accessed anywhere in the world without the need for CapEx costs or cumbersome hardware.

Requirements

  1. RingCentral for Symphony account with Automatic Call Recording (ACR) available
  2. No download is required. Dubber is a cloud-native Unified Call Recording and Voice AI platform
  3. Existing Dubber account
  4. Account administrator privileges for the RingCentral for Symphony account

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Call ControlControl and manage phone calls in real-time
Read PresenceView user presence status
Read AccountsView user account information, e.g. name, business name, and contact info
Read Call LogView user call log records
Read Call RecordingDownload call recording content and media
Webhook SubscriptionsManage and subscribe to webhook notifications
AnalyticsRead Analytics Reports.