Integrate your Symphony solution with the Crelate ATS and recruiting CRM platform.
Recruiting and staffing professionals can use the Crelate recruiting platform together with Symphony as a unified solution to manage, schedule, and record phone communications. With Symphony actions available directly from the Crelate sidebar, recruiting teams can quickly communicate with candidates and job contacts without leaving your Crelate account. The Symphony widget in Crelate improves hiring efficiency because recruiters can take calls, make notes, send texts, and check conversation history in one application.
With Crelate and Symphony you can:
Schedule and make calls: with the click of a button in the right sidebar of your Crelate account.
Send text messages: from the Symphony or Crelate applications, and store text conversations in your Crelate account.
Receive calls: incoming from clients and candidates; or forward calls to receive them through a different number.
Track and record calls: to reference call logs for collaboration with colleagues or future reporting.
Crelate for Symphony is available for all Symphony customers
To configure this integration, you must be the administrator of an active Crelate customer account
Crelate is a leading provider of cloud-based recruiting CRM solutions for the recruiting and staffing industries. With fast data capture and robust relationship management features, Crelate empowers users by giving them useful information to hire the best talent.
Crelate is tested with the following web-browsers, and users should always use the latest version of each browser:
Google Chrome *
Mozilla Firefox *
are preferred browsers.
For the best experience on Crelate, we recommend Google’s Chrome browser, as it supports our Chrome Parser tool.
Browser Configuration (Required)
Optional for best performance
We rely on the latest browser requirements – (Example: https://support.google.com/chrome/a/answer/7100626?hl=en))
For best performance however, we recommend at least an 8th Generation Intel I5 or higher or equivalent processor, with at least 8GB of memory. The application scales to all browser resolutions above 1024x768. For best viewing, we recommend 1920x1080 or higher.
When authorized, this app will be granted the following permissions:
|Read Contacts||View personal address book contacts|
|Read Messages||View message store data, including SMS, fax, voicemail, etc.|
|Read Presence||View user presence status|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|SMS||Send and receive SMS/MMS messages|
|VoIP Calling||Register VoIP-enabled devices, and make and receive VoIP calls|
|Read Call Log||View user call log records|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|
|Edit Messages||View and update message store data, including SMS, fax, voicemail, etc.|
|Edit Presence||View and modify user presence status|