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amoCRM for Symphony
amoCRM for Symphony
by amoCRM

Call leads and customers in one click with Symphony in amoCRM

amoCRM for Symphony

With amoCRM for Symphony, you can make/receive calls, replay conversations with clients and make notes about your conversations — all inside your CRM. Using Symphony is as easy as clicking on the phone number of your client. No complicated procedures or installation required. It comes ready to use and it pairs great with our Symphony SMS text messaging integration.

Key features:

  • Capture leads: Create leads from incoming calls or voicemails
  • Save time: Click-to-call inside the lead card or use the easy-to-access dial pad
  • Record & log calls: Record calls and save them to the lead card automatically
  • Measure performance: View call analytics for increased team transparency

Original release date: 2020-04-27

Requirements

  • Available for every amoCRM plan
  • Cloud-based

Support

+1 (415) 689-3152

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
ContactsView, create, update and delete personal address book contacts
Read AccountsView user account information, e.g. name, business name, and contact info
Ring OutPerform two-legged ring out phone calls
VoIP CallingRegister VoIP-enabled devices, and make and receive VoIP calls
Read Call LogView user call log records
Read Call RecordingDownload call recording content and media
Webhook SubscriptionsManage and subscribe to webhook notifications