Capture, store and search phone calls, SMS & Team Messaging in a secure cloud archive. Compliance features for financial, insurance & legal.
Akazio Journaling app automatically uploads and archives Symphony SMS, Team Messages, and call logs / recordings to the Akazio Cloud Archive. Communications can then be reviewed in a modern web-based portal using the integrated compliance workflow, or securely kept in tamper-proof WORM storage to meet regulatory requirements.
Setup the connection to Symphony from the Akazio Archive in a couple of clicks, choose which extensions you need capturing, and then let Akazio automatically capture your communication data, back-it-up it in industry-compliant WORM storage, and index it (for super fast searching and eDiscovery).
Search over millions of documents in seconds with Akazio’s power search capabilities. Searchable properties include:
When authorized, this app will be granted the following permissions:
|Read Messages||View message store data, including SMS, fax, voicemail, etc.|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Read Call Log||View user call log records|
|Read Call Recording||Download call recording content and media|