RingCentral for Microsoft Teams
RingCentral for Microsoft Teams
by RingCentral

Make calls with the intuitive RingCentral dialer and manage your meetings directly from your message textbox or with quick bot commands.

RingCentral Dialer Integration for Microsoft Teams

What's new?

Playback voicemails, call back a number, and delete voicemails without disrupting your workflows in Microsoft Teams

App details

RingCentral for Microsoft Teams allows users to:

  1. Make calls: Dial any phone number, extension, and RingCentral or Microsoft contact through the RingCentral dial-pad. Beta feature.
  2. Call history: View call history including missed, received, and outbound calls and delete or call back contacts from this view. Beta feature.
  3. Voicemails: Simplify your workflows with quick shortcuts to voicemail messages. Beta feature.
  4. Contact cards: Access merged RingCentral and Microsoft Teams contacts and quickly connect via phone or email from a single view. Beta feature.
  5. Meet: Start a video meeting
  6. Manage meetings: Schedule a video meeting in the Teams calendar with an auto-generated or customized password.
  7. Join meetings: In-chat meeting cards and global dial-in numbers allows team members to connect in seconds. 

@ mention RingCentral in a Teams conversation to bring up bot commands including:

  1. Meet: Start a video meeting
  2. Help: Brings back the RingCentral Bot menu
  3. Login: Login to RingCentral
  4. Logout: Logout of RingCentral

Using Microsoft Teams on the web? Check out the RingCentral Chrome extension

System requirements:

  1. Supports Teams desktop, web, and mobile apps.
  2. Available for all RingCentral MVP™ subscriptions.
  3. Requires the RingCentral app to make calls.
  4. An active Microsoft Office 365 account is required.
  5. Windows 7 and above or Mac OS X 10.10 (or later) is required.
  6. Updated 12/1/21

App Scope and Permissions

When authorized, this app will be granted the following permissions:

Read PresenceView user presence status
ContactsView, create, update and delete personal address book contacts
Read AccountsView user account information, e.g. name, business name, and contact info
Edit Call LogView, update and delete user call log records
Edit ExtensionsView and update extension information, including name, extension number, phone number, email, etc.
MeetingsCreate, view, update and delete meetings
Edit MessagesView and update message store data, including SMS, fax, voicemail, etc.
InteroperabilityFacilitate inter-app authorization and perform other interoperability functions