amoCRM for RingCentral
by amoCRM
Call leads and customers in one click with RingCentral in amoCRM
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RingCentral for amoCRM
With amoCRM for RingCentral, you can make/receive calls, replay conversations with clients and make notes about your conversations — all inside your CRM. Using RingCentral is as easy as clicking on the phone number of your client. No complicated procedures or installation required. It comes ready to use and it pairs great with our RingCentral SMS text messaging integration.
Key features:
- Capture leads: Create leads from incoming calls or voicemails
- Save time: Click-to-call inside the lead card or use the easy-to-access dial pad
- Record & log calls: Record calls and save them to the lead card automatically
- Measure performance: View call analytics for increased team transparency
Original release date: 2020-04-27
Requirements
- Available for every amoCRM plan
- Cloud-based
Support
+1 (415) 689-3152
App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Contacts | View, create, update and delete personal address book contacts |
| Read Accounts | View user account information, e.g. name, business name, and contact info |
| Ring Out | Perform two-legged ring out phone calls |
| VoIP Calling | Register VoIP-enabled devices, and make and receive VoIP calls |
| Read Call Log | View user call log records |
| Read Call Recording | Download call recording content and media |
| Webhook Subscriptions | Manage and subscribe to webhook notifications |