RingCentral Archiver App Integration

What's new in the August release?

RingCentral Archiver now supports Box!

RingCentral Archiver is an automatic and convenient archival solution within the RingCentral service web.

With RingCentral Archiver, you can move historical records to the cloud, immediately resolving storage limitations and freeing up resources. Archive call recordings, voicemails, text messages, and faxes to your Box, Dropbox™, or Google Drive™ accounts or to an SFTP server, and securely search and retrieve past records anytime.

Features:

• Data storage—Store important RingCentral communications data.
  
• Secure backups—Automatic backups happen at regular intervals with data securely transferred through SSL encryption.
  
• Flexible settings—Easily customize account and user settings to meet your specific business needs.
  
• Intuitive search—Easily search archived data via the administrative portal.
  
• Reliable archival—Self-service option enables you to re-archive failed uploads to your cloud storage account.
  
• Custom reporting—Easily create and export filtered reports by date, call direction, cloud storage, from and to phone number, and archival status.
  

Benefits:

• Scalable storage solution
  

RingCentral Archiver resolves storage limitations, enabling you to securely save and access data that exceeds the storage period offered by RingCentral.

• Centralized access and control
  

Never lose another important voicemail or message again. With just a few clicks, the information you need is at your fingertips, so you can keep projects moving forward.

• Streamlined management
  

Built-in search tools and filtering options enable simple reporting and streamlined audits, allowing you to track and optimize business operations anywhere, anytime.