Optimize the telephony delivery for your RingCentral App in VMware.
In a typical VDI environment, RingCentral acts as any other application running in a virtual host environment. However, telephony media streams must make several extra network hops to reach the RingCentral service. If the network infrastructure is inadequate or unstable users may experience degradation in audio quality due to these extra hops.
With the RIngCentral App for VMware, we work to establish a direct media channel from your remote device where VMware is installed to the RingCentral data center. This allows us to minimize the number of network hops and optimize the delivery of audio between callers.