RSI app logo
RSI for RingCentral
by Red Spot Interactive

Lead medicine into the future of connected patient experiences

Changing the way medical practices connect and communicate with their patients

By offering personalized automation and detailed performance data, RSI makes it possible for medical professionals to enrich their patient relationships and reduce staff workload - allowing them to focus most on what’s right in front of them.

  1. Automatic Caller ID & Screen Pop - leveraging connection with RingCentral our practices have a single pane of glass to see all necessary information related to their patient before the phone is answered. You will automatically be presented Appointment Data, Payment Data, Previous Activity, and All Communication with the patient. These connected solutions have significantly reduced clicks and the burden of lengthy phone calls from your team.
  2. Click to Dial and Click to SMS - Receive and Initiate phone calls from Patient Profiles directly from RSI without having to leave the platform or manually dial phone numbers!
  3. Connected SMS - remove the burden of multiple phone numbers that your patients receive communication from! RSI can use your primary practice number for communication, appointment confirmations, patient education, patient recall, and patient feedback.
  4. Analytics & ROI - use your phone numbers for tracking marketing campaigns and team member performance through to scheduled appointments and revenue. Finally the ability to tie out individual
  5. Patient Access From Anywhere! - as healthcare continues to identify opportunities to be more efficient and more accessible for their staff, certain individuals can manage daily responsibilities from anywhere they have access to internet.

App Scope and Permissions

When authorized, this app will be granted the following permissions:

Read MessagesView message store data, including SMS, fax, voicemail, etc.
Read AccountsView user account information, e.g. name, business name, and contact info
SMSSend and receive SMS/MMS messages
Read Call LogView user call log records
A2P SMSView and send high-volume A2P SMS messages
Webhook SubscriptionsManage and subscribe to webhook notifications