Yactraq-Speech Analytics for Rainbow Office
Founded in 2010, Yactraq is a leading audio mining and speech analytics provider based in Vancouver, Canada
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Yactraq app integration for Rainbow Office
Yactraq provides Speech Analytics to deliver omni-channel business intelligence solutions through advanced AI and machine learning methodologies. Patents in conversational computing give Yactraq an edge in developing next generation virtual agents, customer engagement solutions, Advanced AI and Machine Learning methodologies. A robust suite of solutions help clients increase revenue through sales productivity and effectiveness; and enhance brand value through improved customer experience via advanced customer feedback and Agent Evaluation features.
Original release date: 2019-05-05
Requirements
Based on Load Requirement. Please reach out to Yactraq for more info.
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App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Read Call Log | View user call log records |
| Read Call Recording | Download call recording content and media |