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Pindrop SIPREC for Rainbow Office
by Pindrop

SIPREC connectivity to Pindrop to send a copy of inbound call to Pindrop for analysis

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These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

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Route inbound calls via SIPREC to Pindrop for analysis

Upon request, Rainbow Office can now route inbound calls via SIPREC to Pindrop to leverage your Pindrop subscription.

Pindrop is a leader in contact center security solutions - having analyzed over 5 billion calls and stopped 3 million fraud attempts for our customers to date. Pindrop Solutions can enable better customer experiences, quickly authenticate genuine users, reduce costs associated with operations and fraud exposure, and strengthen cross-channel fraud defense for contact centers.

Pindrop’s solutions take a multi-factor approach to both authentication and fraud detection. More than just voice biometrics, Pindrop examine an inbound caller's voice, device, behavior, network, and risk profile to authenticate genuine callers in the IVR, inform agent decisions, and spot fraud signals throughout the call.