Empower your Salesforce system with cloud communications capabilities and create a more collaborative CRM experience.

Chorus.ai is the market leading Conversation Cloud, built to securely capture, store and analyze your team's calls and meetings.

Scalable analytics for messages, video & phone, real-time agent/queue dashboards, call recording replay, and alert notification.

Manage relationships, your inbox, and your contacts in one app.

Receive application performance alerts from New Relic in a conversation on team messaging.

Prodoscore provides business insights that give you visibility into employee productivity.

Capture customer interactions, understand what was said, and deliver insights.

A single pane of glass to view and analyze all your recording interactions, including imported legacy interactions.

Fireflies will automatically transcribe calls made on your soft phone/dialer and make them searchable.

Founded in 2010, Yactraq is a leading audio mining and speech analytics provider based in Vancouver, Canada

DVSAnalytics WFO records desktop activity synced with audio recordings and delivers analytics-enabled QA.

Call leads and customers in one click inside amoCRM.

Track marketing efforts, deliver professional online proposals directly to clients, capture leads, and more.

Voxjar supports your Total Experience strategy by transcribing, analyzing, and improving your customer interactions

Monitor for 911 calls and alert your internal safety team through PunchAlert

AI-based compliance for chat, SMS, fax, voice, and video. Including capture, compliant archiving, eDiscovery, and data leakage detection.

Cleanshelf tracks your usage and costs and helps to optimize and benchmark your cloud software subscriptions and usage.

Automate your customer support playbook with software that offers data insights and campaign, survey, and task tools

Stay competitive with immediate actionable insights driven by Velvetech’s AI-powered call analytics.

Time Miner automatically creates time entries for your past calls and texts.

Shadow Spaces for Team Messaging creates actionable business intelligence about your team collaboration adoption, usage and performance.

Streamline your Quality Assurance program.

Incident lifecycle management.

Modern monitoring and analytics.