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fireflies.ai for Rainbow Office
by fireflies.ai

Fireflies will automatically transcribe calls made on your soft phone/dialer and make them searchable.

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

fireflies.ai app integration for RingCentral

The Fireflies.ai + Rainbow Office integration make it seamless to transcribe every call made inside Rainbow Office.

You can then search, share, analyze, and review the important insights from meetings with customers, prospects, and teammates.

Features:

Highly Accurate Transcription Quality

Our English transcription system is trained specifically for conversations & meetings across a wide variety of industries and accents.

Foreign Language support coming soon for Spanish, French, Portuguese, Italian, and more! Request access here.

Powerful Search Capabilities

Fireflies lets you search not just keywords but also themes and topics such as action items, dates, times, metrics, questions, sentiment, and more.

You can even create your own custom topic trackers with the click of a button. Fireflies can help you automatically find discussions around objections, pricing, competitors, etc.

Share & Collaborate with 1 click

Soundbites

Turn important parts of calls into shareable soundbite snippets that you can share.

Threads

Leave comments at different parts of calls and a time-stamped note will be created for your teammates to jump back to. This is the perfect way to provide on-the-spot coaching or leave feedback without having a dozen email threads.

Reactions

Leave a pin, thumbs up, or thumbs down reactions at different parts of the call, and your teammates can hop back to that part of the call and listen to what was said.

Embed

Embed the Fireflies transcript & audio player in places where you already work like Notion, Medium, Salesforce, etc.

App Scope and Permissions

When authorized, this app will be granted the following permissions:

Read ContactsView personal address book contacts
Read MessagesView message store data, including SMS, fax, voicemail, etc.
Call ControlControl and manage phone calls in real-time
Read AccountsView user account information, e.g. name, business name, and contact info
Read Call LogView user call log records
Read Call RecordingDownload call recording content and media
Webhook SubscriptionsManage and subscribe to webhook notifications