ChronicCareIQ for Rainbow Office
ChronicCareIQ for Rainbow Office
by ChronicCareIQ

ChronicCareIQ is a comprehensive Care Management platform used by medical professionals to operationalize CCM and RPM programs.

ChronicCareIQ Call Activation and Reporting app integration for Rainbow Office

ChronicCareIQ for RingCentral

ChronicCareIQ is a comprehensive, award-winning technology that enables doctors, hospitals, and health systems to provide high-performing care management services for their patients without excessive costs or third-party call centers. Independently documented outcomes of 29% reduction in hospitalizations, 87% patient retention at one year with a 91% patient satisfaction.

There are now more than twenty Care Management related codes covered by Medicare, Medicare Advantage, and Commercial Payers. Care management reimbursements are based on the time staff spend on non-face-to-face care activities for patients with chronic diseases. On average, practice staff spends 80 hours per doctor per month on phone calls dedicated to patient care. Phone conversations with patients, their caregivers, their pharmacies, and other care providers count towards CCM and RPM reimbursements when documented properly.

Benefits of ChronicCareIQ and RingCentral:

  1. Automatically track and document phone time with enrolled patients and their caregivers
  2. Simple one-click outbound calls to patients ChronicCareIQ using RingCentral’s RingOut solution
  3. Increase patient satisfaction with proactive patient engagement tools

Original release date: 2021-01-23


ChronicCareIQ is available to all RingCentral customers

Compatible with all modern browsers (Chrome, Safari & Edge)

Must have a ChronicCareIQ License.

App Scope and Permissions

When authorized, this app will be granted the following permissions:

Call ControlControl and manage phone calls in real-time
Read AccountsView user account information, e.g. name, business name, and contact info
Ring OutPerform two-legged ring out phone calls
Read Call LogView user call log records
Webhook SubscriptionsManage and subscribe to webhook notifications