Pipedrive for ACE

Sales teams running on Pipedrive move deals forward fast — and keeping records accurate at that pace shouldn't require extra manual work. AI Conversation Expert (ACE, formerly RingSense) integrates directly with Pipedrive to handle that automatically, capturing and organizing every call the moment it happens.

As soon as a call ends, ACE logs the details and matches the interaction to the correct contact, organization, or deal within Pipedrive — no manual searching, no relying on reps to log notes after the fact. ACE also brings Pipedrive names and records into its own platform, making it easy to filter, search, and report on customer conversations without switching between tools.

Deal visibility gets a boost as well. ACE connects deal activity between Pipedrive and ACE, giving your team a clear, connected timeline of every opportunity in the pipeline. Agent actions are tracked automatically, and deal progress can be monitored directly within ACE — so reps and managers always know exactly where each deal stands.

Key benefits:

1. Calls automatically logged and matched to the correct Pipedrive contact, organization, or deal
2. Pipedrive records brought into ACE for streamlined filtering and reporting
3. Deal activity synced between systems for a complete, real-time timeline
4. Automatic tracking of agent actions tied to each opportunity
5. A unified view of pipeline activity, without manual data entry

With ACE and Pipedrive working together, your sales team stays focused on closing deals — while every conversation is captured, organized, and ready to act on.