Outreach for ACE

Sales teams running on Outreach move fast — and keeping records accurate at that pace can be a challenge. AI Conversation Expert (ACE, formerly RingSense) takes that pressure off by integrating directly with Outreach, automatically capturing and organizing every call so your team never loses the thread of a conversation.

The moment a call ends, ACE logs the details and matches the interaction to the correct prospect or account in Outreach — no manual entry, no guessing which record it belongs to. ACE also pulls Outreach names and records into its own platform, making it easy to filter, search, and report on customer conversations without switching between tools.

ACE also connects deal activity between Outreach and ACE, giving your team a clear, connected view of every opportunity in play. Timelines are easy to follow, agent actions are tracked automatically, and deal progress can be monitored directly within ACE — so reps and managers alike always know exactly where things stand.

Key benefits:

1. Calls automatically logged and matched to the correct Outreach prospect or account
2. Outreach records brought into ACE for simplified filtering and reporting
3. Deal activity synced between systems for a complete, real-time timeline
4. Automatic tracking of agent actions tied to each opportunity
5. A unified view of pipeline activity, without manual data entry

With ACE and Outreach working together, your team stays focused on selling — while every conversation is captured, organized, and ready to act on.