Integrate your phone system with Zoho CRM and boost your teams' productivity with improved call management and CRM experience.
Zoho CRM for AT&T Office@Hand helps your sales and support teams with better call handling and CRM experience. With features like single-click dialing, screen pop-ups for incoming calls, automatic call logging, and much more, they can manage all call-related activities inside Zoho CRM. Thus focus on their calls, be more productive, and have enriched customer interactions.
Zoho CRM for AT&T Office@Hand brings integrated cloud business communications and CRM together, for users to manage all the call related activities inside CRM.
Original release date: 2017-03-25
When authorized, this app will be granted the following permissions:
|Read Messages||View message store data, including SMS, fax, voicemail, etc.|
|Call Control||Control and manage phone calls in real-time|
|Read Presence||View user presence status|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Ring Out||Perform two-legged ring out phone calls|
|Team Messaging||Post messages, as well as view, edit and delete Team Messaging related data|
|VoIP Calling||Register VoIP-enabled devices, and make and receive VoIP calls|
|Read Call Log||View user call log records|
|Read Call Recording||Download call recording content and media|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|
|Glip||Deprecated: TeamMessaging permission should be used instead|