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TigerTMS iLink WEB
TigerTMS iLink WEB
by TigerTMS Ltd
TigerTMS provides indispensable core connectivity and management solutions trusted worldwide.
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ALSO AVAILABLE FOR
- RingCentral
- Avaya Cloud Office
- BT Cloud Work
- RingCentral with Verizon
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
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A communication hub for the TigerTMS suite via AT&T Office@Hand
iCharge Enterprise has a comprehensive set of Communication Management features that provide real-time information to improve operations:
- Dashboard view of your hotel operations including; room status, occupancy levels, system alerts
- Fast billing of voice usage for guests and administration teams
- Automatic production of a range of reports to give detailed analysis, and enable operational improvements
TigerTMS iLink WEB is the application module available as part of iCharge Enterprise for integration to AT&T Office@Hand within hospitality environments. Once enabled and together with connectivity to a Property Management System a fully automated service is available.
Functions include
- Call ticket logging and reporting – Outgoing / Incoming / Internal call directions logged. If required guest outgoing calls can be 'marked up' and posted to Guest bill on hotel Property Management System
- Bar/Unbar phone - by default guest extensions will be barred if vacant. Guest extensions unbarred and outgoing calls permitted only if room occupied and guest has credit as instructed by PMS
- Add/Remove Guest name - provide that VIP service to every guest that calls a AT&T Office@Hand admin extension by being able to address them by name upon answer.
- Room Move - guest decides they wish to change rooms then no problem
- Room Status Clean/ Dirty/ Inspected update - housekeepers can instantly update the status of the room on PMS from the phone.