iLink Web app logo
TigerTMS iLink WEB
by TigerTMS Ltd

TigerTMS provides indispensable core connectivity and management solutions trusted worldwide.

Be the first to write a customer review

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

A communication hub for the TigerTMS suite via AT&T Office@Hand

iCharge Enterprise has a comprehensive set of Communication Management features that provide real-time information to improve operations:

  1. Dashboard view of your hotel operations including; room status, occupancy levels, system alerts
  2. Fast billing of voice usage for guests and administration teams
  3. Automatic production of a range of reports to give detailed analysis, and enable operational improvements

TigerTMS iLink WEB is the application module available as part of iCharge Enterprise for integration to AT&T Office@Hand within hospitality environments. Once enabled and together with connectivity to a Property Management System a fully automated service is available.

Functions include

  1. Call ticket logging and reporting – Outgoing / Incoming / Internal call directions logged. If required guest outgoing calls can be 'marked up' and posted to Guest bill on hotel Property Management System
  2. Bar/Unbar phone - by default guest extensions will be barred if vacant. Guest extensions unbarred and outgoing calls permitted only if room occupied and guest has credit as instructed by PMS
  3. Add/Remove Guest name - provide that VIP service to every guest that calls a AT&T Office@Hand admin extension by being able to address them by name upon answer.
  4. Room Move - guest decides they wish to change rooms then no problem
  5. Room Status Clean/ Dirty/ Inspected update - housekeepers can instantly update the status of the room on PMS from the phone.