Office@Hand App for Citrix
Office@Hand App for Citrix
by RingCentral Integration Team

Optimize the telephony delivery for your Office@Hand App in Citrix.

Office@Hand App Integration with Citrix

In a typical VDI environment, Office@Hand acts as any other application running in a virtual host environment. However, telephony media streams must make several extra network hops to reach the Office@Hand service. If the network infrastructure is inadequate or unstable users may experience degradation in audio quality due to these extra hops.


With the Office@Hand App for Citrix, we work to establish a direct media channel from your remote device where Citrix is installed to the Office@Hand data center. This allows us to minimize the number of network hops and optimize the delivery of audio between callers.


Features:

  1. Use one business phone number for calling, SMS, and fax
  2. Staying connected has never been easier with Apps that Learn™
  3. Route incoming calls efficiently with a multi-level auto attendant
  4. Access advanced call options like Call Park, Call Flip, and more


Requirements

  1. Must have the Citrix Workspace Installed
  2. Must have the Office@Hand app (web or desktop)
  3. Available for Windows and Mac OS