Nuclei provides AT&T Office@Hand customers with the ability to automatically export, enrich, and archive all voice communications taking place within AT&T Office@Hand, including:
The integration is based on the AT&T Office@Hand Voice API which enables Nuclei to receive and archive recordings and related metadata. To enable connectivity customers must install the Nuclei archiving app from the AT&T Office@Hand App Gallery.
Afterwards, Nuclei will automatically retrieve and archive call recordings that take place enabling archival and further processing in other 3rd party applications.
The following types of AT&T Office@Hand events are supported for archiving:
The following types of metadata are supported for each recording:
The following Nuclei AI Services are supported with this integration:
The following archiving destinations are supported for AT&T Office@Hand Archiving:
For more information on Compliance Archiving for AT&T Office@Hand and for a demonstration of related capabilities please contact Nuclei's sales team at firstname.lastname@example.org.
When authorized, this app will be granted the following permissions:
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Read Call Log||View user call log records|
|Read Call Recording||Download call recording content and media|