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Nuclei Voice Archiving
Compliance Archiving for RingCentral Phone
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ALSO AVAILABLE FOR
- RingCentral
- Avaya Cloud Office
- BT Cloud Work
- RingCentral with Verizon
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
![Charter Enterprise](https://netstorage.ringcentral.com/appext/gallery-page/images/16deb5b8-7fca-4c47-8e0e-6f4378170134.png)
![Charter SMB](https://netstorage.ringcentral.com/appext/gallery-page/images/d95dd003-7dde-4919-95b4-27d8dca5a9f0.png)
![Frontier + RingCentral](https://netstorage.ringcentral.com/appext/gallery-page/images/a4c0aab1-cf17-4609-948c-cb360da1cc79.png)
![RingCentral for Symphony](https://netstorage.ringcentral.com/appext/gallery-page/images/84a30e6d-f75e-428e-9de2-a51787aa8c5b.png)
![RingCentral mit 1&1 Connected Calls](https://netstorage.ringcentral.com/appext/gallery-page/images/3842caa3-23c4-404a-aa6e-590748155ff0.png)
![RingCentral mit ecotel](https://netstorage.ringcentral.com/appext/gallery-page/images/345dc6de-f7a1-4fac-9a9c-2a341c4cd0af.png)
![RingCentral mit Telekom](https://netstorage.ringcentral.com/appext/gallery-page/images/DT.png)
![Unify Office by RingCentral](https://netstorage.ringcentral.com/appext/gallery-page/images/16acceee-a025-4da5-8f5a-43a4879fc770.png)
Nuclei app integration for AT&T Office@Hand
Overview
Nuclei provides AT&T Office@Hand customers with the ability to automatically export, enrich, and archive all voice communications taking place within AT&T Office@Hand, including:
- Call Recordings
- Voicemails
The integration is based on the AT&T Office@Hand Voice API which enables Nuclei to receive and archive recordings and related metadata. To enable connectivity customers must install the Nuclei archiving app from the AT&T Office@Hand App Gallery.
Afterwards, Nuclei will automatically retrieve and archive call recordings that take place enabling archival and further processing in other 3rd party applications.
Prerequisites
- RingCentral Office Premium or Ultimate
- RingCentral Automatic Call Recording
- Authorization of Nuclei archiving app
AT&T Office@Hand
The following types of AT&T Office@Hand events are supported for archiving:
- Call Recordings
- Voicemails
The following types of metadata are supported for each recording:
- Action
- Direction
- Duration
- ID
- Internal Type
- Last Modified Time
- Phone Number (To)
- Phone Number (From)
- Reason
- Reason Description
- Result
- Session ID
- Start Time
- Telephony Session ID
- Transport
- Type
AI Services
The following Nuclei AI Services are supported with this integration:
- Automatic Transcription
- Automatic Translation
- Automatic Classification
Supported Archives
The following archiving destinations are supported for AT&T Office@Hand Archiving:
- Dell EMC SourceOne
- Global Relay Archive
- Mimecast Cloud Archive
- Proofpoint Enterprise Archive
- Smarsh Digital Safe
- Smarsh Enterprise Archive
- Smarsh Professional Archive
- Veritas Enterprise Vault
- ZL Unified Archive
More Information
For more information on Compliance Archiving for AT&T Office@Hand and for a demonstration of related capabilities please contact Nuclei's sales team at [email protected].