Office@Hand for Microsoft Outlook
by AT&T Services, Inc.
Seamlessly blend phone and video capabilities into Outlook.
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Microsoft Outlook app integration for AT&T Office@Hand
Transform Outlook into a robust productivity hub with AT&T Office@Hand communications and collaboration features. With your business communications in one place, you and your employees can be more productive and work more efficiently. AT&T Office@Hand for Outlook creates a powerful best-of-breed solution that gives Microsoft Outlook® the best of both worlds: enterprise-caliber communications—click-to-dial, business SMS, unified directory experience, audio, and AT&T Office@Hand meetings—integrated into the most popular email client.
Features:
- Make and receive calls, and send and receive business SMS.
- Access complete communications history—calls, texts, faxes, and voicemails.
- Quickly call or SMS from Outlook contact cards.
- Easily connect with contacts found in mail messages- Select any phone number or name to call or text and AT&T Office@Hand will suggest matching records from the directory.
- Advanced active call controls: Group calling (add up to 10 participants), transfer, flip, mute, and hold.
- View all AT&T Office@Hand, personal, and Outlook contacts in one, easy-to-search screen.
- Receive desktop notifications for incoming calls.
- Schedule and launch a meeting from a single screen and invite participants seamlessly.
- Customize user settings based on preferences.
- Set a location where the proper authorities can be directed in the case of an emergency
Requirements
- Available for all Office@Hand customers
- Requires Outlook 2013 or later are supported
- Requires Windows® 7 (or later) operating system, 1 GHz (32-bit) or 2 GHz (64-bit) of processor, 512 MB of memory, 200 MB of hard drive space
App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Faxes | View, send and receive faxes |
| Edit Call Log | View, update and delete user call log records |
| Meetings | Create, view, update and delete meetings |
| VoIP Calling | Register VoIP-enabled devices, and make and receive VoIP calls |
| Read Client Info | View client application provisioning information |
| WebSocket Subscriptions | Manage and subscribe to websocket notifications |
| Contacts | View, create, update and delete personal address book contacts |
| Read Accounts | View user account information, e.g. name, business name, and contact info |
| Edit Extensions | View and update extension information, including name, extension number, phone number, email, etc. |
| Telephony Sessions | Control advanced telephony session features |
| Problem Reports Management | Manage Client Problem Reports |
| Ring Out | Perform two-legged ring out phone calls |
| SMS | Send and receive SMS/MMS messages |
| Internal Messages | Send, and edit intra-company text messages |
| Edit Messages | View and update message store data, including SMS, fax, voicemail, etc. |
| Edit Presence | View and modify user presence status |
| Send Notifications | Send notifications to the current user |
| Send Usage Info | Send usage information to enable reporting |