IVR Orchestrator for AT&T Office@Hand
Bulk orchestration of IVR prompt media across multiple IVRs quickly and easily.
ALSO AVAILABLE FOR
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
IVR Orchestrator app integration for RingCentral
IVR Orchestratorprovides bulk orchestration of IVR prompt media across multiple IVR’s in your AT&T Office@Hand® account. The IVR prompt is the media that callers hear when calling an IVR before any key presses are performed. A summary of available features includes:
- Bulk orchestration of IVR prompt media across multiple IVR’s.
- Schedule and combine prompts to start/end on a specific date/time.
- Tag IVR names with custom values to group and filter by business-specific logic for easier bulk editing.
- API integration to your RingCentral® media library and IVR’s.
- Customizable role-based access and granular permissions control.
Requirements
Chrome or Firefox web browser and a AT&T Office@Hand® account with multi-level IVR feature enabled.
Logging In
Log in to IVR Orchestrator using your AT&T Office@Hand® credentials at the following URL:
<code>https://ivrorchestrator.ps.ringcentral.com</code>
New accounts automatically receive a free 14-day trial period upon first login. After the trial period expires, you must contact your Account Executive or Sales Representative to purchase a subscription for your account.
Getting Started
To get started orchestrating your first IVR visit the docs.
App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Edit Accounts | View and update account information, create, update and delete user extensions |
| Read Accounts | View user account information, e.g. name, business name, and contact info |
| Team Messaging | Post messages, as well as view, edit and delete Team Messaging related data |
| Glip | Deprecated: TeamMessaging permission should be used instead |