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IVR Orchestrator for AT&T Office@Hand
by RingCentral Professional Services

Bulk orchestration of IVR prompt media across multiple IVRs quickly and easily.

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IVR Orchestrator app integration for RingCentral

IVR Orchestrator provides bulk orchestration of IVR prompt media across multiple IVR’s in your AT&T Office@Hand® account. The IVR prompt is the media that callers hear when calling an IVR before any key presses are performed. A summary of available features includes:

  1. Bulk orchestration of IVR prompt media across multiple IVR’s.
  2. Schedule and combine prompts to start/end on a specific date/time.
  3. Tag IVR names with custom values to group and filter by business-specific logic for easier bulk editing.
  4. API integration to your RingCentral® media library and IVR’s.
  5. Customizable role-based access and granular permissions control.

Requirements

Chrome or Firefox web browser and a AT&T Office@Hand® account with multi-level IVR feature enabled.

Logging In

Log in to IVR Orchestratorusing your AT&T Office@Hand® credentials at the following URL:

<code>https://ivrorchestrator.ps.ringcentral.com</code>

New accounts automatically receive a free 14-day trial period upon first login. After the trial period expires, you must contact your Account Executive or Sales Representative to purchase a subscription for your account.

Getting Started

To get started orchestrating your first IVR visit the docs.