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Hansen Call Recording
Hansen Call Recording
by Hansen Software
PREMIER PARTNER

State of the art call, easy to use, call recording software with advanced reporting tools and extended recording storage.

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Cash app integration for RingCentral

Hansen Software Corporation is a leading provider of call recording and call accounting products. Hansen Call Recording presents the unique opportunity to enjoy all of the functionality of call recording without sacrificing the efficiency and reporting capabilities of a state-of-the-art call accounting system. Hansen Call Reports is a state-of-the-art, easy-to-use, call accounting software that will improve your business’ productivity, save you time and increase revenue.

CDR and call recordings are offboarded from the PBX, allowing for long-term storage (archival). Archived data can be searched, filtered, etc. to easily locate call recordings based on call details (e.g. called party number, date/time, etc.).

Hansen Call Recording offers more than 90 rolling days of recording retention. Packages are available for retaining call accounting data and audio recordings indefinitely.

Features & Benefits

  1. Many reports
  2. Export reports to CSV, PDF, etc
  3. Scheduling reports for delivery
  4. Alerts sent for specific triggers
  5. Call Recording Archival from any AT&T Office@Hand PBX
  6. Searching of archived call recordings Easily Accessible in-depth reporting on Call Metrics
  7. No Hardware required
  8. Customizable Live Dashboard
  9. Customizable Call Alerts
  10. Automated Reporting
  11. Indefinite retention of Call Data
  12. Hosted and On-Premise deployment options

For additional info,

Hansen Call Reports

Hansen Call Recording

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read AccountsView user account information, e.g. name, business name, and contact info
Read Call LogView user call log records