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AT&T Office@Hand for Google Chrome for AT&T Office@Hand
AT&T Office@Hand for Google Chrome for AT&T Office@Hand
by RingCentral Integration Team

Streamline workflows to drive productivity with your Google account to create a powerful business communications hub.

Google Chrome app integration for AT&T Office@Hand

Seamlessly integrate your AT&T Office@Hand communications and collaboration solution with Google Cloud to create a powerful business communications hub. The AT&T Office@Hand for Google Chrome extension makes it easy for your teams to access key AT&T Office@Hand features without leaving their Google applications, simplifying workflow, and increasing productivity.

Features:

Calendar:

  1. Schedule and join video meetings
  2. Join waiting rooms
  3. Access global dial in numbers

Chrome browser softphone:

  1. Access AT&T Office@Hand from any Chrome web page
  2. Visit the message hub to view or respond to texts, voicemails, and faxes
  3. View your complete communications history (calls, texts, and voicemails)
  4. Manage inbound call handling settings and active call control features (multi-way call, transfer, record, flip, and more)
  5. Combine your AT&T Office@Hand and Google contacts in one easy-to-search screen
  6. Click-to-call or click-to-SMS phone numbers from any Chrome web page
  7. Determine a location where the proper authorities can be directed in the case of an emergency
  8. Set your presence and view the presence of your AT&T Office@Hand and Google contacts
  9. Schedule meetings and invite with Google Calendar

Requirements

  1. Office@Hand for Google is available to all Office@Hand customers
  2. You must have an active Google account
  3. Windows® XP (or later) or Mac OS® X 10.8 Mountain Lion (or later) operating systems are required
  4. Supported browsers include Chrome™ 30 (or later).
  5. Chrome extension supports Chrome OS

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read PresenceView user presence status
MeetingsCreate, view, update and delete meetings
VoIP CallingRegister VoIP-enabled devices, and make and receive VoIP calls
Read Client InfoView client application provisioning information
WebSocketMake API calls via the WebSocket transport
Read ContactsView personal address book contacts
WebSocket SubscriptionsManage and subscribe to websocket notifications
Read AccountsView user account information, e.g. name, business name, and contact info
Edit ExtensionsView and update extension information, including name, extension number, phone number, email, etc.
Telephony SessionsControl advanced telephony session features
Problem Reports ManagementManage Client Problem Reports
Ring OutPerform two-legged ring out phone calls
SMSSend and receive SMS/MMS messages
Internal MessagesSend, and edit intra-company text messages
Read Call LogView user call log records
Edit MessagesView and update message store data, including SMS, fax, voicemail, etc.
Edit PresenceView and modify user presence status
Send Usage InfoSend usage information to enable reporting