Freshdesk Premium CTI app logo
Freshdesk Premium CTI for AT&T Office@Hand
by Loyally

This premium app provides all the wonderful features that the Office widget offers, but from inside your Freshdesk!

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These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
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Unify Office by RingCentral

Freshdesk Premium CTI app integration for AT&T Office@Hand

Loyally offers the new CTI between AT&T Office@Hand and Freshdesk as a premium app, using the new Office widget from AT&T Office@Hand for a richer, more efficient, and more powerful integration.

This premium version provides the features that AT&T Office@Hand Office widget offers but from inside Freshdesk! This means you will be able to use all the known features you want like:

  1. Freshdesk ticket creation/contact search for all calls
  2. Click to dial
  3. On-screen caller info
  4. Call Transfers
  5. Voicemail recordings/missed calls
  6. Queue insight
  7. Conference calls
  8. Recording calls
  9. Call transfers
  10. and more!


Price: $12.0/agent/month