Gallery:
Firefox for Office@Hand
Firefox for Office@Hand
by RingCentral Integration Team

Seamlessly integrate cloud communications into your Firefox browser to create a powerful business communications hub.

Firefox browser add-on for AT&T Office@Hand

What's New?

  1. Use the AT&T Office@Hand App as a calling endpoint.

Seamlessly integrate your AT&T Office@Hand communications and collaboration solution with Firefox to create a powerful business communications hub. The AT&T Office@Hand for Firefox extension makes it easy for your teams to access key AT&T Office@Hand features without leaving the Firefox browser, simplifying workflow and increasing productivity.

Features

Integrated Calendar:

  1. Schedule and join AT&T Office@Hand Video meetings and audio conference calls via Google Calendar

Firefox browser softphone:

  1. Access the persistent AT&T Office@Hand softphone tab from any Web page
  2. View your communications history and easily call or SMS and view contact cards directly from call history
  3. Active call control features (multi-party call, transfer, record, flip, etc.)
  4. Coordinate your active inbound, outbound, and on-hold calls simultaneously in a single list view.
  5. Enter the message hub to view a complete list of voicemails, faxes, and texts in one view. Seamlessly compose SMS messages, view and download a fax file, and play, download, and flag voicemails.
  6. Receive inbound call notifications on the Firefox badge
  7. Combine your AT&T Office@Hand, Google, and personal contacts in one easy-to-search screen and view your recent activities with a specific contact within contact details.
  8. Manage inbound call handling settings
  9. Change your presence status
  10. View the presence status of all your contacts

Benefits

Seamless integration with Firefox

Connecting AT&T Office@Hand with the web browser you use every day allows you to automate tedious tasks in your workflow for added efficiency and ease of use.

Streamlined business communications

The AT&T Office@Hand for Firefox extension reduces the need for users to turn to other tools while working in the Firefox browser.

Productive team collaboration

The ability to efficiently schedule and join conferences evolves your team collaboration, keeping projects moving forward in a productive way.

Requirements

  1. Available to all AT&T Office@Hand MVP editions
  2. AT&T Office@Hand for Firefox is compatible with AT&T Office@Hand Video and AT&T Office@Hand Meetings

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read PresenceView user presence status
MeetingsCreate, view, update and delete meetings
VoIP CallingRegister VoIP-enabled devices, and make and receive VoIP calls
Read Client InfoView client application provisioning information
Read ContactsView personal address book contacts
Read AccountsView user account information, e.g. name, business name, and contact info
Edit ExtensionsView and update extension information, including name, extension number, phone number, email, etc.
Telephony SessionsControl advanced telephony session features
Problem Reports ManagementManage Client Problem Reports
Ring OutPerform two-legged ring out phone calls
SMSSend and receive SMS/MMS messages
Internal MessagesSend, and edit intra-company text messages
Read Call LogView user call log records
Edit MessagesView and update message store data, including SMS, fax, voicemail, etc.
Edit PresenceView and modify user presence status
Send Usage InfoSend usage information to enable reporting