AT&T Office@Hand for Creatio
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RingCentral for Creatio app integration for AT&T Office@Hand
AT&T Office@Hand connector for CRM Creatio will allow you to effectively communicate with clients and colleagues and keep all communication history logged in one place.
- Call management: the connector allows Creatio users to make inbound and outbound calls using AT&T Office@Hand telephony. During the call, an agent can access all information about the Contact, including the history of previous communications.
- Call Analytics: analyze the quality of communications with clients based on the number of call attempts and conversations, duration of calls, and call results.
- Make outgoing calls and accept incoming calls in Creatio
- Put a call on hold
- Transfer a call to another extension or phone number
- Patch another extension or phone number into an active call for a conference call
- Identify a Contact and Account by a phone number
- Indicate a call result
- Access an entire call history with a client
- Keep track of call analytics
AT&T Office@Hand Premium, Enterprise, and Contact Center Customers