Bullhorn for AT&T Office@Hand

RingCentral for Bullhorn provides a seamless integration with your RingCentral solution and your Bullhorn organization. Improve the process of managing customer account information before, during, and after a finished call without having to switch between multiple applications. With all of your business communications in one place, you and your employees can be more productive and work more efficiently.

Benefits

1. A communication suite embedded in your CRM. Embed all of RingCentral's functionality directly into your browser and CRM allowing you to place and receive calls, send SMS, and check your voicemail -- all while managing your customers, opportunities, and accounts.
2. Keep systems in sync with one another. Keep your communication tool in sync with your CRM, including call history and call disposition.
3. Always on. The Unified CRM extension allows you to place and receive phone calls even when you are not actively using your CRM, or have closed your CRM's tab in your browser.

Features

1. Click-to-call: Place calls from within your CRM using a hover-to-show tooltip to reveal a click-to-call button on any phone number, saving time and improving call efficiency.
2. Instant screen pop-up: Incoming and outgoing calls trigger screen pops with a 360° view of the caller enabling quality interactions.
3. Call/SMS/Voicemail log sync: SynchronizeRingCentral call history to your CRM's contacts, opportunities, and deals automatically (or manually) so agents efficiently log call details.
4. Easy Access: Connect on both Windows® and Mac®, using Google Chrome.
5. Active call control:Control active calls on other devices.

Installing and connecting the extension to your CRM

Once the extension is installed in your browser, authorize the extension to access to your Bullhorn account. To authorize the extension and complete the setup process follow these steps:

1. Login to your CRM
2. From within your CRM, find and click the RingCentral icon that should appear in the lower right-hand side of your browser window/tab. This "R" icon should appear on every page of your CRM.
3. In the horizontal menu, click the "more" menu, and select "Preferences."
4. From the preferences pane, look for a link to Authorize your CRM.
5. Click the link and follow all on-screen instructions.

Submitting feedback

If you have a feature request, a question, or other inquiry, click the feedback icon in the upper right corner of the extension's dialer window. T