NV Credit Union Agent Accelerator
To help Contact Center Agents work on one screen.
ALSO AVAILABLE FOR
- AT&T Office@Hand
- Avaya Cloud Office
- BT Cloud Work
- RingCentral with Verizon
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
NV Credit Union Agent Accelerator app integration
Overview
NovelVox’s Agent Accelerator is a powerful unified agent desktop built specifically for Credit Union contact centers to boost productivity, reduce operational costs, and improve service quality. By seamlessly integrating core Credit Union applications with major contact center systems, it equips agents with the tools they need to access accurate member data instantly and deliver faster, more personalized interactions.
Key Features:
Seamless Core Integration
Connect effortlessly with leading Credit Union platforms like Jack Henry, Fiserv, FIS, Corelation, Visify, and more with 100+ integrations for instant access to accurate member data.
Unified Single-Screen Interface
Eliminate system switching with a 360-degree member view, enabling faster, more accurate resolution.
Workflow Automation
Streamline authentication, transaction processing, ticket creation, and wrap-ups to reduce handle times and enhance efficiency.
Productivity Enhancements
Equip agents with built-in tools like Knowledge Base, Case Management, and Agent Dashboard for instant access to critical information.
Configurable & User-Friendly
Customize workflows and interfaces using a no-code design studio to meet your Credit Union’s unique needs with minimal training.
Flexible Deployment
Cloud, on-premise, or hybrid – deploy Agent Accelerator your way with scalability and enterprise-grade security.