Save time by automatically logging and transcribing calls

Nutshell is the time-saving CRM—and our native RingCentral integration connects your phone system to Nutshell so every call is tracked, every interaction is visible, and your team can save time and close more deals.

Make and receive calls with confidence: incoming calls instantly launch a Nutshell contact/lead search so you know who’s calling and what they need before you even pick up. Every call is automatically logged as an activity in Nutshell, keeping customer interactions saved in one place. And with call stats captured for easy reporting, sales and support leaders can quickly spot trends and optimize team performance.

Detailed Description:

Nutshell and RingCentral work together to save you time and keep all customer communication synchronized with your CRM.

1. Automatic call logging with AI recaps - Every call is automatically saved to Nutshell as an activity, so your team always has a complete, up-to-date record of customer interactions in one place. Nutshell AI summarizes each call with a recap and next steps.
2. Instant caller lookup (incoming calls) - When a RingCentral call comes in, Nutshell opens a contact/lead search automatically. See the caller’s relationship with your business in seconds—no manual searching.
3. Click-to-call for faster outreach - Call prospects and customers with a single click—skip the busywork of dialing and keep your team focused on productive conversations.
4. Call stats for better reporting and optimization - Call activity and stats are captured for reporting, helping sales and support leaders identify what’s working, what’s not, and where to improve.
5. Easy setup - No complicated installs. Connect with your RingCentral credentials and get up and running quickly.