Microsoft 365 app logo
RingCentral for Microsoft 365
by RingCentral

Transform Microsoft 365 into an enterprise-grade communication hub.


These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Microsoft 365 App Integration for RingCentral

What's new?

  1. Add RingCentral Video Room connector details to your meeting invites.

RingCentral for Microsoft 365 brings enterprise-grade communication features directly into Outlook and Teams on the web. Click to call, start meetings, access contacts, and manage your calendar all without leaving your Microsoft cloud work environment. Drive productivity and reduce the need to flip through multiple applications with key RingCentral features directly at your fingertips.

Key Features:

Outlook Calendar:

  1. Natively start, schedule, and join video meetings.

Microsoft 365 Chrome Extension:

  1. Call and message: Make and receive calls, send and receive business SMS.
  2. Access call history: View your complete RingCentral communications history - calls, texts, faxes, and voicemails in a single view.
  3. Quick calls & SMS: Click-to-call and SMS any phone number that appears in Outlook and click on the orange call, text, and meet icons in Microsoft Teams to instantly call, text, or start a video meeting.
  4. Set your presence: RingCentral presence status reflects across all RingCentral endpoints.
  5. Integrated contacts: View all RingCentral and Microsoft 365 contacts in one, easy-to-search screen.
  6. RingCentral Video: Schedule RingCentral video meetings or audio conferences natively from the Outlook calendar, the app, or Teams chat conversations.
  7. Active call controls: Initiate a hold, flip, multi-party call, and more.
  8. Any RingCentral endpoint: Choose to make calls through the browser, RingCentral App, RingCentral Phone app, or RingOut.
  9. E911: Set a location where the proper authorities can be directed in the case of an emergency.


Seamless integration with Microsoft 365

Connecting RingCentral with the productivity apps you use every day allows you to automate tedious tasks in your workflow for added efficiency and ease of use.

Streamlined business communications

The RingCentral for Microsoft 365 Chrome extension reduces the need for users to turn to other tools while working in their persistent Microsoft applications.

Productive team collaboration

The ability to efficiently schedule and join meetings evolves your team collaboration, keeping projects moving forward in a productive way.


  1. Available as a Chrome extension to all RingCentral MVP customers.
  2. An active Microsoft 365 account is required.
  3. Supported browsers: Chrome™ 69 (or later).
  4. Windows® 7 & above or Mac OS® X 10.8 Mountain Lion (or later) are required
  5. RingCentral for Microsoft 365 is compatible with RingCentral Video and RingCentral Meetings
  6. Updated: 9/15/21


App Scope and Permissions

When authorized, this app will be granted the following permissions:

Edit AccountsView and update account information, create, update and delete user extensions
FaxesView, send and receive faxes
Edit Call LogView, update and delete user call log records
MeetingsCreate, view, update and delete meetings
VoIP CallingRegister VoIP-enabled devices, and make and receive VoIP calls
Read Client InfoView client application provisioning information
WebSocket SubscriptionsManage and subscribe to websocket notifications
ContactsView, create, update and delete personal address book contacts
Edit ExtensionsView and update extension information, including name, extension number, phone number, email, etc.
Telephony SessionsControl advanced telephony session features
Problem Reports ManagementManage Client Problem Reports
Ring OutPerform two-legged ring out phone calls
SMSSend and receive SMS/MMS messages
Internal MessagesSend, and edit intra-company text messages
Edit MessagesView and update message store data, including SMS, fax, voicemail, etc.
Edit PresenceView and modify user presence status
Send Usage InfoSend usage information to enable reporting