MessageWatcher LLC app integration for RingCentral

Archive RingCentral Communications for Compliance

MessageWatcher makes it easy to capture and retain supported RingCentral business communications in a centralized, searchable archive.

Archive SMS text messages, voicemails, faxes, call logs, and supported chats so important business communications are available when needed for regulatory examinations, audits, eDiscovery, records requests, internal investigations, and compliance reviews.

Keep Business Communications in One Searchable Archive

Organizations increasingly communicate across more than just email. MessageWatcher helps bring RingCentral communications together with other supported business communication channels in one compliance platform.

With MessageWatcher, your organization can:

1. Archive supported RingCentral communications automatically
2. Preserve SMS messages, voicemails, faxes, call logs, and supported chats
3. Search and retrieve archived communications quickly
4. Monitor communications using configurable policies and lexicons
5. Flag potential compliance or policy concerns for review
6. Organize users and groups for supervision and reporting
7. Export records for audits, investigations, eDiscovery, and regulatory requests
8. Maintain centralized records alongside email and other supported communication platforms

Built for Compliance-Driven Organizations

MessageWatcher helps financial services firms and other regulated or compliance-focused organizations maintain records of business communications and supervise employee activity.

For financial services organizations, archiving business communications can help support SEC and FINRA books-and-records and supervision requirements, including the growing need to capture business communications that occur outside traditional email.

MessageWatcher can also support organizations with internal records-retention policies, legal discovery, investigations, public-records requests, and other communication oversight requirements.

Easy to Connect

A MessageWatcher administrator can enable the RingCentral service from within the MessageWatcher portal and authorize the organization's RingCentral account.

Once connected, supported users and phone numbers can be enabled for archiving. MessageWatcher then captures supported communications and makes them available through the MessageWatcher compliance portal.

For newly connected accounts, up to 90 days of available RingCentral history may also be archived.

Search, Review, and Respond

Authorized users can search archived communications by criteria such as employee, date, keywords, and other available message information.

Compliance teams can use MessageWatcher policies to identify communications containing words or phrases that may warrant review, helping organizations focus their attention on potentially important communications rather than manually reviewing every message.

One Platform for Communication Compliance

In addition to RingCentral, MessageWatcher supports archiving across a wide range of business communication channels, allowing organizations to centralize communication records and compliance supervision.

Whether you need records for an examination, audit, investigation, eDiscovery request, or your organization's own retention requirements, MessageWatcher helps make your business communications easy to find when you need them.