IVR Orchestrator for RingCentral
IVR Orchestrator for RingCentral
by RingCentral Professional Services

Bulk orchestration of IVR prompt media across multiple IVRs quickly and easily.

IVR Orchestrator app integration for RingCentral

IVR Orchestratorprovides bulk orchestration of IVR prompt media across multiple IVR’s in your RingCentral® account. The IVR prompt is the media that callers hear when calling an IVR before any key presses are performed. A summary of available features includes:

  1. Bulk orchestration of IVR prompt media across multiple IVR’s.
  2. Schedule and combine prompts to start/end on a specific date/time.
  3. Tag IVR names with custom values to group and filter by business-specific logic for easier bulk editing.
  4. API integration to your RingCentral® media library and IVR’s.
  5. Customizable role-based access and granular permissions control.

Requirements

Chrome or Firefox web browser and a RingCentral® account with multi-level IVR feature enabled.

Logging In

Log in to IVR Orchestrator using your RingCentral® credentials at the following URL:

<code>https://ivrorchestrator.ps.ringcentral.com</code>

New accounts automatically receive a free 14-day trial period upon first login. After the trial period expires, you must contact your Account Executive or Sales Representative to purchase a subscription for your account.

Getting Started

To get started orchestrating your first IVR visit the docs.

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Edit AccountsView and update account information, create, update and delete user extensions
Read AccountsView user account information, e.g. name, business name, and contact info
Team MessagingPost messages, as well as view, edit and delete Team Messaging related data
GlipDeprecated: TeamMessaging permission should be used instead