Personalize patient experiences with Intiveo and RingCX

RingCX for Intiveo offers the following features:

1. Global Search: Locate patients from anywhere within Intiveo to place a call. Simply search by name, phone number, or other details to instantly access their profile without having to navigate through screens.
2. Click-to-Call: Enable dental staff to initiate calls directly from Intiveo by clicking on a patient’s phone number to dial immediately, reducing dialing errors and saving time.
3. Call Recognition with Caller ID+: When a patient, referring office or other contact calls, Intiveo instantly recognizes them and displays relevant information on the screen with the ability to access the associated profile with one click.
4. Profile Panel: With one click from Caller ID+, the Profile Panel provides essential contact details, workflows, and tools in one place and enables you to view and manage upcoming appointments, access referral history and more.
5. Call Management and Actionable Logs: Automatically log all inbound and outbound calls in real-time including date, time, duration, and linked voicemails. Easily identify which patients are waiting for a call-back and take action by text, email or call.
6. Missed Call Texts: Send patients an automatic text when their call is missed, showing them their time is valued and reducing missed revenue opportunities for your practice.