This premium app provides all the outstanding features that RingCentral Office widget offers from inside your Freshdesk!
Loyally offers the new CTI between RingCentral and Freshdesk as a premium app, using the new Office widget from RingCentral for a richer, more efficient and more powerful integration. This premium version provides the features that RingCentral Office widget offers but from inside Freshdesk! This means you will be able to use all the known features you want like:
Freshdesk ticket creation/contact search for all calls
Click to dial
On-screen caller info
Voicemail recordings/missed calls