Freshdesk Premium CTI for RingCentral
Freshdesk Premium CTI for RingCentral
by Loyally

This premium app provides all the outstanding features that RingCentral Office widget offers from inside your Freshdesk!

Freshdesk Premium CTI app integration for RingCentral

Loyally  offers the new CTI between  RingCentral  and Freshdesk as a premium app, using the new Office widget from  RingCentral  for a richer, more efficient and more powerful integration. This premium version provides the features that  RingCentral Office widget offers but from inside Freshdesk! This means you will be able to use all the known features you want like:

  • Freshdesk ticket creation/contact search for all calls

  • Click to dial

  • On-screen caller info

  • Call Transfers

  • Voicemail recordings/missed calls

  • Queue insight

  • Conference calls

  • Recording calls

  • Call transfers

  • and more!

Original release date: 2021-02-25


Price: $12.0/agent/month