for RingCentral for RingCentral

Fireflies will automatically transcribe calls made on Ringcentral Dialer and make them searchable. app integration for RingCentral

The + Ringcentral integration make it seamless to transcribe every call made inside Ringcentral.
You can then search, share, analyze, and review the important insights from meetings with customers, prospects, and teammates.


Highly Accurate Transcription Quality

Our English transcription system is trained specifically for conversations & meetings across a wide variety of industries and accents.

Foreign Language support coming soon for Spanish, French, Portuguese, Italian, and more! Request access here.

Powerful Search Capabilities

Fireflies lets you search not just keywords but also themes and topics such as action items, dates, times, metrics, questions, sentiment and more.

You can even create your own custom topic trackers with the click of a button. Fireflies can help you automatically find discussions around objections, pricing, competitors, etc.

Share & Collaborate with 1 click


Turn important parts of calls into shareable soundbite snippets that you can share.


Leave comments at different parts of calls and a time-stamped note will be created for your teammates to jump back to. This is the perfect way to provide on the spot coaching or leave feedback without having a dozen email threads.


Leave a pin, thumbs up, or thumbs down reactions at different parts of the call and your teammates can hop back to that part of the call and listen to what was said.


Embed the Fireflies transcript & audio player in places where you already work like Notion, Medium, Salesforce, etc.

Original release date: 2021-01-21

App Scope and Permissions

When authorized, this app will be granted the following permissions:

Read ContactsView personal address book contacts
Read MessagesView message store data, including SMS, fax, voicemail, etc.
Call ControlControl and manage phone calls in real-time
Read AccountsView user account information, e.g. name, business name, and contact info
Read Call LogView user call log records
Read Call RecordingDownload call recording content and media
Webhook SubscriptionsManage and subscribe to webhook notifications