Eqho

Eqho is voice AI that answers, qualifies, and routes inbound calls on RingCentral numbers. The agent picks up, holds the conversation, captures the data your team would have typed into a form, and either resolves the call end-to-end or hot-transfers to a human with full context.

It's built for RingCentral customers running real contact-center workloads — reception, dispatch, after-hours overflow, outbound qualification — where call volume has outgrown what humans can answer fast enough. Towing and roadside-assistance companies are the deepest vertical; reception and helpdesk are general-purpose. Eqho plugs into numbers already on your RingCentral account through the Call Control API and Webhook Subscriptions — no carrier migration, no number porting. Conversations stay scoped to your tenant; recording, retention, and prompt customization are configured per-account.

The flagship vertical, TowPilot, collects location, vehicle, urgency, and payment authorization in a single call and writes a dispatch-ready job into the TowPilot fleet platform — the kind of call that used to need a dedicated dispatcher resolves without one. Custom personas are deployed by the Eqho onboarding team in 1–2 days. For installation and support: [email protected].