Workato is an enterprise-class, no-code Integration and Automation platform that is trusted by over 18,000 businesses. You can seamlessly integrate TELUS Business Connect with CRM systems like Salesforce, Hubspot, etc, or with any of our 1000+ apps without coding. Workato allows you to automate your workflows, and do bi-directional data syncs between your apps.
With this package of recipes ready to be installed and used, users can:
• Log new calls in Salesforce (create new lead or event for lead)
• Log new calls in Hubspot (create new contact or engagement call log activity for contact)
• Send out a SMS to call recipient when there is a missed call in TELUS Business Connect
• Send out SurveyMonkey Feedback Survey once TELUS Business Connect call has ended