Create the analytics your teams need from the highest level down to the details of each conversation.
Conversation Search Engine
Search and filter across every phone call, then create custom analytics, charts, and metrics around your query.
Coaching and Quality Assurance
Custom scorecards, a company-wide call library, call commenting, agent logins, and more.
Insights delivered on each call to empower your analysis, QA, and coaching.
Easy Integration Controls
No-fuss controls over which calls are pulled into Voxjar
Voxjar is your one-stop-shop for driving better phone calls with your customers.
All of these together provide the holistic, easy-to-use software that you need to manage a modern call team and create better conversations with your customers. Voxjar brings value across all departments to improve Sales, Marketing, Customer Care, Collections, Compliance, and even your Product Team. Deep insights into each customer conversation will invigorate every corner of your business.
Learn more about Voxjar or request a free 14-day trial at voxjar.com.
The integration is built into the Voxjar app. Launch a free trial and connect your Avaya Cloud Office account to get started today.