Enterprise Integrations and Workflow Automation for Avaya Cloud Office
Built.io Flow powers the digital API economy by making it easy to integrate hundreds of business apps with Avaya Cloud Office through powerful workflow automation. With Built.io Flow, your business users can design Avaya Cloud Office integrations that align with your existing workflows, and connect to different cloud-enabled and on-premise business applications for marketing, sales, customer service, customer engagement, and back-office automation (Salesforce, Marketo, HubSpot, Outreach.io, Zendesk, ServiceNow, Freshdesk, Intercom.io, etc.) in minutes. Because Built.io supports simple and code-based deployments, IT and integration developers are able to expand on user-designed flows, tackling difficult and custom integrations. Built.io is simply the fastest way to provide complete integration to all of your data.
- New Call Recording - Triggers when a new call recording is generated.
- Missed Call - Triggers when a new call is missed.
- New SMS - Triggers when you send or receive an SMS.
- Call Started - Triggers when a call is started.
- Call Ended - Triggers when a call that was connected ends.
- New Voicemail - Triggers when a new voicemail arrives in your account.
- New Fax - Triggers when a new fax is received.
- Create Contact - Create a new contact with specified data.
- Delete Message - Delete a specified message.
- Download Attachment - Download available attachments.
- Get Call Logs - Gets available call logs.
- Get Company Info - Gets available company information.
- Get Extensions - Gets available extensions.
- Get Messages - Gets available messages.
- Get Phone Numbers - Gets available phone numbers.
- Get User Contacts - Gets available user contacts.
- Make RingOut Call - Initiates a call between two phone numbers.
- Send Fax - Send a new fax with the document of your choice.
- Send SMS/MMS - Send a new SMS/MMS with the text and/or media specified.
- Update Contact - Automatically update a contact with specified data.